Warranty Information

FIXTURES AND TRANSFORMERS

All dedicated and drop-in fixtures, including our SL01, SL04, SL07, and SL08, have a lifetime warranty. All integrated fixtures, including our SL02 and SL09, have a 10-year warranty. This warranty covers all parts and components, with the exception of the LED components. Please note that the fixtures have a living finish and are intended to change color or patina over time. This finish will react differently in various environments.

Sterling Lighting transformers have a lifetime warranty.

Sterling Lighting warrants its products against defects in material and workmanship. Without charge, Sterling Lighting will either repair or replace the fixture. Sterling Lighting reserves the right to decide between repair or replacement of any properly installed Sterling Light product which fails under normal operating conditions and has not undergone abuse beyond normal wear-and-tear.

This warranty does not cover damage due to acts of nature, such as lightning strikes, tornadoes, hurricanes, and floods. It covers only equipment manufactured or sold by Sterling Lighting. It does not apply to any equipment of another manufacturer that may have been used in conjunction with Sterling Lighting equipment.

LED COMPONENTS

Sterling integrated LEDs come with a 5-year warranty. Any integrated LEDs sold after July 1, 2017 have a 10-year warranty. Our Cafe Light LEDS come with a 3-year warranty.

FIELD REPAIRS RECOMMENDED

All Sterling Lighting products are designed to be field repairable by a qualified installer. Sterling Lighting will provide component parts for field repairs as installers can realize a significant cost and labor saving. All warranted components, as stated in the above warranty, which are installed in the field, will be honored.

NOTE: A Return Goods Authorization (RGA) must be issued by Sterling Lighting prior to the return of any product.